About Us
We Have the Tools Your Business Needs
The Outsource Connection is committed to providing reliable outsourcing services to industries of all sizes and sectors. We provide a broad range of back-office services, including customer support, sales, marketing, and much more. Our well-rounded back-office services make us the leading outsourcing provider in the Southwest.
Who We Are
We’re a minority and women-owned outsource call center company based in El Paso, serving businesses of all sizes throughout the region and beyond. Our team is made up of trained, bilingual customer service agents, sales professionals, and experienced on-site managers who work as an extension of your brand.
Whether you’re in utilities, automotive, healthcare, manufacturing, or government services, we offer customized business process outsourcing solutions tailored to your unique needs.
Providing Creative Solutions Since 2007
The Outsource Connection was established as a Historically Underutilized Business (HUB) certified Texas Corporation and began client site call center operations in October 2007. Our focus on reliable outsourcing services is the backbone of what we do. As we continue to grow our operations team in El Paso, we hold true to our principles of efficiency and flexibility.
We’re connecting Businesses and
Customers With Outstanding
Call Center Services
Document Processing
Marketing
Surveys
Booking Appointments
Data Entry
Sales
Customer Support
General Customer Service
Call Center Services
We’re Going Places and We Hope You’ll Come Along for the Ride
The Outsource Connection is on a mission to become the leading outsourcing solutions team in Texas.
Every day we inch closer to our dream by enhancing our services and putting more effort into our staff development to help deliver results to our valued clients.
We believe success and transparency go hand-in-hand, which is why we prioritize open communication and honest feedback in everything we do.
Our vision is to enhance businesses one creative solution at a time. When you come to us with a need or a problem, our team will assess it and provide a viable solution. We do as much heavy lifting as possible so you can focus on growing your business.
Our Excellent Performance is a Reflection of Our Management
Our on-site managers have extensive call center operations management. They are able to manage emergency response teams with excellent performance. It also doesn’t hurt that we have a solid recruiting staff with over 60 years of staffing and recruiting experience to back us up!
We Are a Minority, Women-Owned Business
- The Borderplex Alliance
- El Paso Hispanic Chamber of Commerce
- HUB Certified
Tell Us How We Can Help You! Contact The Outsource Connection, Today
Connect with us today to learn more about our outsourcing services. We can be reached at (915) 629-7900.