We Have the Tools Your Business Needs
Where there’s a business need, the Outsource Connection will be there to fill it.
The Outsource Connection is committed to providing reliable outsourcing services to industries of all sizes and sectors. We provide a broad range of back-office services including customer support, sales, marketing, and much more. Our well-rounded back-office services make us the leading outsourcing provider in the Southwest.
Providing Creative Solutions Since 2007
The Outsource Connection was established as a Historically Underutilized Business (HUB) certified Texas Corporation and began client site call center operations in October 2007. Our focus on reliable outsourcing services is the backbone of what we do. As we continue to grow our operations team in El Paso, we hold true to our principles of efficiency and flexibility.
Fulfilling the Needs of El Paso Businesses and Beyond!
This model gives clients the flexibility to adjust their seasonal needs and maintain customer satisfaction levels without having to manage daily operations. Today, The Outsource Connection provides clients site call center staff and on-site management. Remote call center agents are available.
We’re connecting Businesses and
Customers With Outstanding
Call Center Services
Document Processing
Marketing
Surveys
Booking Appointments
Data Entry
Sales
Customer Support
General Customer Service
Call Center Services
We’re Going Places and We Hope You’ll Come Along for the Ride
The Outsource Connection is on a mission to become the leading outsourcing solutions team in Texas.
Every day we inch closer to our dream by enhancing our services and putting more effort into our staff development.
We apply the methodologies of Six Sigma into our business practices. Everything from our training to how we run our day-to-day operations.
Our vision is to enhance businesses one creative solution at a time. When you come to us with a need or a problem, our team will assess it and provide a viable solution. We do as much heavy lifting as possible so you can focus on growing your business.
Our Excellent Performance is a Reflection of Our Management
Our on-site managers have extensive call center operations management. They are able to manage emergency response teams with excellent performance. It also doesn’t hurt that we have a solid recruiting staff with over 60 years of staffing and recruiting experience to back us up!
We Are a Minority, Women-Owned Business
- The Borderplex Alliance
- El Paso Hispanic Chamber of Commerce
- HUB Certified
Tell Us How We Can Help You! Contact The Outsource Connection, Today
Connect with us today to learn more about our outsourcing services. We can be reached at (915) 629-7900.